Refund & Cancellation Policy

Last updated: 24 August 2026

This policy explains how refunds work for paid products and services offered by Aristo Software Solutions. Some of what we make is free; this policy applies whenever you pay us for a product or service.

1. 14-day money-back guarantee

If you are not satisfied with a paid product or service, contact us within 14 days of your purchase and we will issue a full refund of that payment.

2. Consumer right of withdrawal (EU)

If you are a consumer in the EU, you have a statutory 14-day right of withdrawal for online purchases. Where you ask us to begin providing a digital product or service during this period, you acknowledge that the right of withdrawal ends once it has been fully performed.

3. Cancelling a service

If you have engaged us for ongoing work, you may cancel with reasonable notice. We will invoice only for work already delivered up to the cancellation date.

4. How refunds are issued

Approved refunds are returned to your original payment method via our payment processor, Stripe. It may take several business days for the refund to appear on your statement.

5. How to request a refund

Email us at email with your order details and the reason for your request, and we will respond promptly.